NovoHeight

Terms and Conditions

1. Introduction

Welcome to NovoHeight. These Terms and Conditions govern your use of our platform, including all services provided therein. By accessing or using NovoHeight, you agree to comply with and be bound by these Terms and Conditions.

2. Definitions

  • Platform: Refers to NovoHeight’s online marketplace and any related services.
  • User: Any individual or entity accessing or using the Platform.
  • Buyer: A User who posts project requirements on the Platform.
  • Seller: A consulting firm or professional offering services on the Platform.

3. User Accounts

  • Registration: Users must register an account to access certain features of the Platform. You agree to provide accurate and complete information during registration.
  • Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. Services

  • Service Offering: NovoHeight connects Buyers with Sellers. Sellers provide consulting services as specified in project postings.
  • Scope of Services: The scope, deliverables, and pricing of services are defined in project agreements between Buyers and Sellers.

5. Payments

  • Payment Terms: Buyers agree to pay for services as per the agreed terms. Payments may be milestone-based or as specified in the project agreement.
  • Commission: NovoHeight may charge a commission on transactions facilitated through the Platform. The commission rate will be disclosed at the time of the transaction.
  • Refunds: Refund policies will be defined in the project agreements. NovoHeight may facilitate refunds as per these agreements but is not liable for any disputes between Buyers and Sellers.

6. Use of the Platform

  • Acceptable Use: Users agree to use the Platform in a lawful manner and not engage in activities that could harm the Platform or other Users.
  • Prohibited Activities: Users must not engage in fraudulent activities, post harmful content, or violate intellectual property rights.

7. User Content

  • Responsibility: Users are responsible for the content they post on the Platform. NovoHeight does not endorse any User content.
  • Rights: By posting content on the Platform, Users grant NovoHeight a non-exclusive, royalty-free license to use, modify, and display the content.

8. Confidentiality

  • Confidential Information: Both Buyers and Sellers agree to keep confidential any sensitive information shared during the course of a project.
  • Data Protection: NovoHeight will implement measures to protect User data in accordance with the Data Protection Act 2018 and the General Data Protection Regulation (GDPR).

9. Intellectual Property

  • Ownership: NovoHeight retains ownership of all intellectual property related to the Platform. Users retain ownership of their respective content and project deliverables.
  • Infringement: Users must not infringe on the intellectual property rights of others while using the Platform.

10. Dispute Resolution

  • Disputes Between Users: NovoHeight is not responsible for resolving disputes between Buyers and Sellers. Users are encouraged to resolve disputes amicably.
  • Disputes with NovoHeight: Any disputes arising from these Terms and Conditions will be resolved through binding arbitration, unless prohibited by law.

11. Termination

  • Termination by User: Users may terminate their accounts at any time by notifying NovoHeight.
  • Termination by NovoHeight: NovoHeight reserves the right to suspend or terminate User accounts for violations of these Terms and Conditions.

12. Limitation of Liability

  • No Warranty: NovoHeight provides the Platform “as is” without any warranties. We do not guarantee the accuracy or reliability of any content on the Platform.
  • Limitation: NovoHeight is not liable for any indirect, incidental, or consequential damages arising from the use of the Platform.

13. Changes to Terms

  • Amendments: NovoHeight may amend these Terms and Conditions at any time. Users will be notified of any significant changes, and continued use of the Platform constitutes acceptance of the new terms.

14. Governing Law

  • Jurisdiction: These Terms and Conditions are governed by the laws of England and Wales. Any legal actions will be conducted in the courts of England and Wales.

15. Consumer Rights

  • Consumer Contracts Regulations 2013: Users who are consumers have the right to cancel their use of the Platform within 14 days of registration and receive a full refund for any fees paid.
  • Statutory Rights: These Terms and Conditions do not affect your statutory rights as a consumer under UK law.

16. Contact Information

Acknowledgment By using NovoHeight, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.