NovoHeight

Privacy Policy

1. Introduction

Welcome to NovoHeight. We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our platform.

2. Data Controller

NovoHeight is the data controller responsible for your data. If you have any questions about this Privacy Policy or our data practices, please contact us at support@novoheight.com

3. Information We Collect

We may collect and process the following data about you:

  • Personal Identification Information: Name, email address, phone number, and other contact details.
  • Professional Information: Job title, company name, industry, and other employment-related information.
  • Account Information: Username, password, and other authentication details.
  • Payment Information: Credit card details, billing address, and transaction history.
  • Usage Data: Information about how you use our platform, including IP address, browser type, access times, and pages viewed.

4. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide and Manage Services: To create and manage your account, provide access to our platform, and deliver the services you request.
  • To Communicate with You: To send you updates, newsletters, and other information that may be of interest to you.
  • To Improve Our Platform: To understand how you use our services and to improve our platform’s functionality and user experience.
  • To Process Payments: To process transactions and manage billing.
  • To Ensure Security: To protect against fraud, unauthorised transactions, and other liabilities.
  • To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.

5. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: When you have given us clear consent to process your data for a specific purpose.
  • Contract: When the processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract.
  • Legal Obligation: When the processing is necessary for us to comply with the law.
  • Legitimate Interests: When the processing is necessary for our legitimate interests or the legitimate interests of a third party, provided your rights and interests do not override those interests.

6. Data Sharing and Disclosure

We may share your information with:

  • Service Providers: Third-party companies that provide services on our behalf, such as payment processing, data analysis, and customer support.
  • Business Partners: Trusted partners who offer services jointly with us.
  • Legal Authorities: When required by law, to comply with a legal obligation or protect our rights and safety.
  • Other Users: When you interact with other users on the platform, your profile information may be visible to them.

7. Data Retention

We retain your data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. Your Rights

You have the following rights regarding your data:

  • Access: The right to request access to your data.
  • Rectification: The right to request correction of any inaccurate or incomplete data.
  • Erasure: The right to request the deletion of your data, under certain conditions.
  • Restriction: The right to request the restriction of processing your data, under certain conditions.
  • Data Portability: The right to request the transfer of your data to another organisation, or directly to you, under certain conditions.
  • Objection: The right to object to the processing of your data, under certain conditions.

9. Security Measures

We implement appropriate technical and organisational measures to protect your data from unauthorised access, disclosure, alteration, or destruction.

10. International Data Transfers

We may transfer your data to, and store it at, a destination outside the UK or the European Economic Area (EEA). When we do so, we ensure appropriate safeguards are in place to protect your data.

11. Cookies and Tracking Technologies

We may transfer your data to, and store it at, a destination outside the UK or the European Economic Area (EEA). When we do so, we ensure appropriate safeguards are in place to protect your data.

12. Changes to This Privacy Policy

We may transfer your data to, and store it at, a destination outside the UK or the European Economic Area (EEA). When we do so, we ensure appropriate safeguards are in place to protect your data.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@novoheight.com

By using NovoHeight, you acknowledge that you have read and understood this Privacy Policy and agree to our data practices.